Get Help

We have around 20 employees spread across the world to offer you 24/7 support, however we certainly cannot maintain this at certain times and do not guarantee 24/7 availability. As a rule, you will receive feedback within a few hours. We do our best to keep your support volume low and fast.

Official Support Channel

We offer you several ways to get in touch with our support team; you can find a current list on our website at any time: https://enzove.com/support

Unofficial Support Channel

We have support options, some of which are monitored and monitored by our support team, but mainly the community helps each other there, so this is a good first point of contact for all kinds of problems. Discord: https://discord.gg/enzove

Server Outages

It can never be 100% ruled out that a failure will occur. We therefore have a status page where you can track the current status of our services and you will also receive a notification if one of your servers has a restriction. However, it can sometimes take a few minutes until an outage is announced.