Connect to Server

If you want to connect to your server, there are several ways to do this. When activating external connections, make sure to activate appropriate security measures such as changing the password beforehand.

Issues while connecting using rdp

If you have problems connecting to the server, in most cases it is because it is either switched off or you have not turned on IPv6 support on your device. Every Internet-enabled device and every router now supports IPv6, but in some cases this still needs to be activated.

1

Open Control Panel

Open the windows control panel:

2

Open Network and Internet Tab

Open the Network and Internet tab:

3

Network and Sharing Center

Go to the network and sharing center:

4

Select your network

Click on the right to see the settings of your network.

5

Open the properties

Open the Network properties and enable IPv6

6

If it still doesnt work

If you continue to have problems, check whether your router has assigned you an IPv6. To check, go to https://www.whatismyip.com/de/. If no IPv6 is displayed, your devices are not compatible. Please contact us so that we can assign you an IPv4 if necessary.

Enable Remote-Desktop (RDP)

Before you activate the remote desktop connection, we recommend changing the Windows password. Currently only you can connect to the server, but as soon as you activate the RDP, everyone can connect. Every server has the same default password.

The Windows Pro license is activated on all of our servers, so every server has the option to activate the RDP function. RDP is a simplified way to connect to the server to enable lower latency and better control of the server.

1

RDP Settings

Search, inside the windows search bar, for Remote-Desktop Settings.

2

Enable RDP

Now turn on rdp.

3

Connect to your RDP

Now you can connect to your server using the connection data from the enzove portal. The IP address (domain) ixxx.server.location.enzove.cloud, the Windows user name and the Windows password are required for the connection.

Enzove implemented Console

Each server has an implemented console which you can open in the administration by clicking on the "Open Console" button. There you can switch the server on/off and carry out all actions, even if it is offline. If there are problems with the connection, please check our server status to see if there are currently any problems.

Power Actions

As soon as you open the Console you will see something similar to this: Click on the left arrow to expand the actions the console can execute You can now see all the commands the console can execute.

Keyboard Actions

You can send specific keyboard inputs using the novnc, those inputs cant be send using the browser so novnc implemented it.